Online passports reach 125,000 in first year 20 Nov 2013
Related articles
- Minister launches SmartGate in Wellington Travel
- Brownlee Leads Aviation Mission To Shanghai News
- Trams to make a comeback on Auckland’s streets News
- Authentic Kiwi hospitality for 2011 rugby fans Property
- Unique website launched for Rugby World Cup Sport
- Snow on The Remarkables Living
- NZ migration bolstered by British invasion Migration
- Budget provides $321m for RS&T activities News
- B&Bs advised against highly inflated tariffs Sport
- Licensing To Cut Out Cowboy Advisers Migration
New Zealand Government
Hon Chris Tremain
Minister of Internal Affairs
20 November 2013 Media Statement
Online passports reach 125,000 in first year
Internal Affairs Minister Chris Tremain says more than 125,000 people have renewed their passports online since the launch of adult passport renewals in November 2012.
“Online adult passport renewals are a part of a drive by the Government to change the way New Zealanders deal with government departments. The Passports Online Renewal Service is a great example of what we can achieve with successful IT projects,” says Mr Tremain.
“The online passport renewal service has saved New Zealanders almost $4 million in passport fees in 12 months. We are the first country to have online passport renewals and people are telling me how impressed they are with the service.
“People expect that it should be easy to deal with government departments for the services they need. The Government is delivering on this as part of our Better Public Services goals. We want 70 per cent of the most common transactions with government to be able to be done online by 2017. Online passport renewals are one of those transactions and are on track to meet the year one Result 10 target.’
The Passport Online Renewal Service is available for adults over the age of 16, who are renewing their passport at a cost of $124.50. A full list of eligibility criteria can be found at www.passports.govt.nz.
Customer feedback regarding online passports
I just wanted to say a HUGE thank you to you and your team for helping me with my son’s passport application! We had so many setbacks trying to get my wife and son to Korea (to see his aunty), but every person I spoke to were so helpful, polite and friendly.
I was actually shocked to have such good service from a government department!
Thank you most of all to Virginia for following up with our application and making it happen. Thanks to your effort, we were able to get them a flight on time.
Matt M.
I want to say thank you!
On 17 October the Auckland office was particularly helpful at replacing my lost passport – right at the end of the day, and when they were almost ready to go home. They were helpful, friendly, encouraging about the time – and delivered a new passport at 5.15 pm, allowing me to travel to North America that night.
It is easy to complain about service, but this service was REALLY good, and I want to say a well-deserved 'thank you!
Ginny R
News
Hilary Timmins' Award-Winning UK Documentary Series To Inspire NZ Students
29 Jun 2020 Education
Dream Catchers, produced and directed by Hilary Timmins, celebrates the success stories of more than thirty inspirational New... more
New Zealand reaffirms support for Flight MH17 judicial process
7 Mar 2020 News
Ahead of the start of the criminal trial in the Netherlands on 9 March, Foreign Minister Winston Peters has reaffirmed the need to... more
Business
NZ Government's Economic package to fight COVID-19
17 Mar 2020 Business News
The Coalition Government has launched the most significant peace-time economic plan in modern New Zealand history to cushion the... more
NZ Government announces aviation relief package
19 Mar 2020 Business News
Transport Minister Phil Twyford today outlined the first tranche of the $600 million aviation sector relief package announced earlier... more
Living
Diversity was Key at New Zealand Trade Tasting in London
6 Jun 2022 Food & Wine
New Zealand Winegrowers Annual Trade Tasting was recently held in London, on Wednesday 4 May, in Lindley Hall.
It was the first... more
Kiwi author stuns Behind the Butterfly Gate
12 Jan 2022 Arts
Hidden behind the Butterfly Gate is where the secret has been kept for 76 years...
New Zealand writer Merryn Corcoran’s... more
Property
Fairer rules for tenants and landlords
17 Nov 2019 Property
17 NOVEMBER 2019
The Government has delivered on its promise to the over one million New Zealanders who now rent to make it fairer... more
New Zealand Government will not implement a Capital Gains Tax
17 Apr 2019 Property
The Coalition Government will not proceed with the Tax Working Group’s recommendation for a capital gains tax, Jacinda Ardern... more
Migration
Boosting border security with electronic travel authority – now over 500,000 issued
19 Nov 2019 Migration
19 NOVEMBER 2019
We’ve improved border security with the NZeTA, New Zealand Electronic Travel Authority, which helps us to... more
Christchurch reinstated as refugee settlement location
18 Aug 2018 Migration
18 AUGUST 2018
HON IAIN LEES-GALLOWAY
The announcement that Christchurch can once again be a settlement location for refugees... more
Travel
Gallipoli Anzac Day services cancelled
19 Mar 2020 Travel & Tourism
The New Zealand and Australian Governments have announced this year’s joint Anzac Day services at Gallipoli will be cancelled... more
New Zealanders advised not to travel overseas
19 Mar 2020 Travel & Tourism
New Zealanders advised not to travel overseas
more
Sport
The Skipper's Diary: Sir Richard Hadlee honouring his father and NZ's Forty-Niners
27 Oct 2019 Cricket
NZNewsUK London Editor Charlotte Everett spoke to Sir Richard Hadlee about why he’s chosen to publish his father’s... more
PREVIEW: All Blacks v England semi-final
26 Oct 2019 Rugby
The two most convincing quarterfinals winners are set to square off in a semifinal showdown for the ages when the All Blacks meet old... more
Columns
Gordon Campbell on the Gareth Morgan crusade
11 Nov 2016 Opinion
Gordon Campbell on the Gareth Morgan crusade
First published on Werewolf
The ghastly likes of Marine Le Pen in France and Geert ... more
Gordon Campbell on the US election outcome
10 Nov 2016 Opinion
Column - Gordon Campbell
Gordon Campbell on the US election outcome
Well um.. on the bright side, there (probably)... more
Kiwi Success
Congratulations to Loder Cup winner
26 Sep 2018 People
25 SEPTEMBER 2018
The Loder Cup, one of New Zealand’s oldest conservation awards, has been awarded to Robert McGowan for 2018... more
Appointments to New Zealand National Commission for UNESCO
16 Aug 2018 Appointments
16 AUGUST 2018Appointments to New Zealand National Commission for UNESCO
HON JENNY SALESA
Associate Education Minister Jenny Salesa is... more
Recruitment
Historic pay equity settlement for education support workers
14 Aug 2018 Recruitment
14 AUGUST 2018Historic pay equity settlement for education support workers
RT HON JACINDA ARDERN
HON CHRIS HIPKINS
Prime Minister
The... more
Historic pay equity settlement for education support workers
22 Aug 2018 Recruitment
14 AUGUST 2018Historic pay equity settlement for education support workers
RT HON JACINDA ARDERN
HON CHRIS HIPKINS
Prime Minister
The... more